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For small business

Ten to 150 people. No IT department.

Somebody at the office is good with computers. That person now runs IT on top of the job they were hired to do, and every hour they spend on it is an hour not spent on the work that pays. This is the page for offices at that point.

What this looks like

Something broke

A senior engineer picks up the phone. Not a queue, not a ticket number, not a callback window.

Someone starts Monday

Laptop, email, Teams, shared drive, and the right license, ready before nine. Someone leaving is locked out the same hour.

The Microsoft bill

Every seat gets reviewed. Ghost accounts, wrong plans, and duplicate subscriptions come off, and the licensing is billed at Microsoft's rates, not marked up.

Nobody is watching security

Backup, endpoint protection, MFA, and email filtering run in the background. It gets handled without becoming a project.

Nobody audits an office like this. Four people still ask.

No examiner arrives on a schedule. The questions arrive anyway, and they arrive on someone else's timing.

The insurance renewal

Every cyber policy application asks about MFA, backups, endpoint protection, a password manager, and staff training. Answering wrong is worse than answering no. A Travelers policy was voided in court over a misstatement about MFA.

The client questionnaire

A bank, a hospital, a university, or a larger customer sends a security questionnaire before signing. In a 2025 survey of 1,062 organizations, 77 percent require vendors to demonstrate security compliance. Five percent require nothing.

Card payments

PCI DSS applies to every business that accepts cards, regardless of size or transaction volume. There is no small-merchant exemption from the requirements themselves.

Texas breach law

Texas Business and Commerce Code section 521.053 applies to any person conducting business in the state. There is no employee count in it. Notification to the Attorney General starts at 250 affected Texas residents.

These are answered by having the controls in place before the question shows up, not by a compliance program. That is the difference between this page and the regulated ones.

What it costs

Manage is $125 per user per month for a ten-person office, and the per-user rate drops as seats go up. Microsoft 365 licensing is billed separately at Microsoft's published rates. First-year clients get a license review, which usually finds seats to remove.

Every plan and every line item is on the plans page. There is no quote-to-find-out.

Ninety days to change course

The managed service carries a 90-day money-back guarantee. If the first 90 days do not work out, the money comes back and the office keeps its tenant, its credentials, its backups, and the documented runbook.

When this is the wrong call

Under ten people, with nothing that stops the business when it breaks, break-fix is probably still cheaper. A managed plan starts paying for itself when downtime costs more than the plan does, and for a five-person office that is often not yet true.

Questions that come up

Does an office this size need any of this?

The four questions above are the test, not the headcount. An office that takes cards, answers a client questionnaire, or carries a cyber policy already has requirements. It just does not have anyone tracking them.

What happens to the person who currently handles IT?

They go back to their actual job. Nothing about the setup requires an internal contact, and their existing access and knowledge get documented during onboarding rather than replaced.

How long does moving take?

Onboarding runs against a written checklist covering tenant access, devices, licensing, and backup. The existing provider does not have to cooperate for it to finish.

What is not covered?

Project work is quoted separately. Microsoft licensing is billed separately. The compliance tier, meaning a written security program, risk assessments, and audit support, sits on a higher plan and is not needed by most offices at this size.

Every client gets live access to a portal showing compliance state, Microsoft license spend, and open risks. It was built in-house. Most providers send a quarterly PDF. See what the portal shows

See the plans