First-year clients receive

The Welcome Package: first-year setup and migration work.

Setup and migration work is part of the Manage, Comply, and Accelerate plans for the first year.

Microsoft 365 tenant buildout and migration
Included
License review and right-sizing
Included
Device procurement, imaging, and rollout
Included
Employee onboarding and offboarding setup
Included
Backup and disaster recovery, configured and recovery-tested
Included
Network, firewall, and Wi-Fi configuration
Included
Unlimited help desk, first year
Included

The Welcome Package is included from the Manage plan up and is not sold separately.